FQs

FQS

• Can I pick up my order in Access Point? The addresses of the courier company of the company, if you have special needs, please contact (clients@brissus.com)

• How does the delivery work and what should I do if the package has been sent to a Post Office Access Point? You receive a notice via text message.

• Where's my order? You can follow your order in the link of your order in your own link in MyBrissus.

• What should I do if come up any doubts? contact us by mail  to (clients@brissus.com)

• In what type of box do you send the orders? Depending on the quantity of pieces, it will be in an envelope or in a cardboard box, in both cases BRISSUS packs are made of recycled cardboard.

• Can I choose a delivery date / time? _ After placing your order and payment, you can send us an email and ask for special delivery scheduled (clients@brissus.com)

• Where do you send my order from? Our warehouse is in Helsinki, Finland. Europe.

• Order outside the EU. Orders outside the EU have custom taxes due to the customs regulation of their country; These taxes must be paid by the buyer in your country.